Returns & Exchanges

At HAC, we want you to love your home; if a piece isn't the perfect fit, you can return or exchange eligible items within 30 days of delivery. All returned items must be in their original packaging and unassembled to ensure a full refund to your original payment method.

1

Initiate Your Request

Visit our online returns portal with your order number and zip code to select the items you wish to return or exchange.

2

Prepare the Package

Carefully repackage your items in their original boxes, ensuring all hardware and protective padding are included to prevent damage during transit.

3

Ship It Back

Print your prepaid shipping label and schedule a pickup or drop off the package at any authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects the returned goods, we will process your refund or ship your replacement item within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing